Instructions

Important:

  • 1. Make sure that you have all the information required on this form when you begin. Once you have completed and submitted the information, you will not be able to change any of the details.
  • 2. Make sure that you do the Online Payment within stipulated time period else, session will expire.
  • 3. Only payments confirmed to by the payment gateway will be considered by . will not be responsible for any payment allegedly made but not confirmed to them by the Payment Gateway. will not be responsible for any loss or difficulty due to technical problem or system errors.
  • 4. The information that you fill in here will be submitted to .
  • 5. General instructions to book appointments online
  • 6. Click “Make an Appointment” and choose Hospital, Department and Doctor. Click on Submit.
  • 7. Choosing the preferred Date will list the free slots available for the Doctor.
  • 8. Click “Make an Appointment”. You will have option to select New Registration, Review registration and Login Details. Based on selection you will be redirected to appropriate page.
  • 9. For New Registration, you need to fill the personal & residence details of the patient.
  • 10. For Review Registration, you need to fill the Registration Number, Mobile Number or Data of Birth to authenticate your existing registration.
  • 11. On submitting the filled in form, the transaction number, transaction charges, Slot number will be generated, which has to be noted down for future reference.
  • 12. You will be directed to HDFC payment site. There you will have to enter the required payment information.
  • 13. In case of failure, the slot will be available for the next 20 minutes for you to retry.
  • 14. On successful completion of the payment, the system will allow you to take a print out of the appointment.
  • 15. Text Message to the specified mobile number and mail to the specified mail ID will be sent.
  • 16. In case of payment failure, where the money gets deducted but the appointment site closes or no information is displayed, then you can login using the transaction number and random sequence number to get a print out.
  • 17. The patient can login to take the required printout.
  • 18. Refunds for appointments booked online will not be made.
  • 19. Doctor change is not allowed.
  • 20. Contact ACCESS () from 9.00AM to 4.00PM for appointment date change.